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THE RECON: $250.

Tactical first aid kit packed with vital-life-saving supplies for when you need it most.

Hand-picked by first responders and medical pros

Durable materials made to military standards

Over 250 quality first-aid and trauma supplies in pro kits

HSA/FSA approved.

Returns: 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original and unopened packaging.

Please Note: Due to Covid-19, all returned product are subject to a 2 day quarantine/waiting period before the returned product can be processed for a refund. We appreciate your understanding.

*Additional non-returnable items: Gift cards.

To complete your return, we require a note in the package with your order number and reason for the return. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

Books with obvious signs of use and any item not in its original condition or are damaged or missing parts for reasons not due to our error, or any item that is returned more than 15 days after delivery.

Refunds (if applicable): 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. In certain situations, we may be able to approve and process your return before we receive the item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days that isn’t up to us – it’s your bank’s decision and policy on how long that will take. If the item(s) is being returned/exchanged due to damage we may or may not require photos of the damage before approving a return/refund.

Late or missing refunds (if applicable): 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at ouch@mymedic.com.